|Sales Person Spoke||Customer Spoke|
As you can see from the research above, the top performers spoke about 40 % of the time and the customers spoke about 60 % of the time.
To get started, click on the lesson below.
- Once you have watched the video and read the text, click on “MARK COMPLETE”.
- You will then be directed to a quiz page, which will support you to apply each tip in your sales environment.