Before developing your Multi-channel Communication strategy, it is crucial that you understand and can effectively, communicate what “Positive Transformation” your customers will enjoy, as a result of working with, both you and your organisation.

The reason for this is obvious. You can never expect to communicate “Value” to your comers, unless you have a crystal clear understanding about, what that “VALUE”, actually is.

To get started, click on the lesson below. 

• Once you have watched the video and read the text, click on “MARK COMPLETE”. 
• You will then be directed to a quiz page, which will support you to apply each tip in your sales environment.