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LESSONS & TOPICS

How are you going to Prepare, before making phone calls?

How are you going to Prepare, before making phone calls?

You can never be too prepared when making a “GOLD TELEPHONE CALL”. The only limitation here is time. Invest about 3 to a maximum of 5 minutes, qualifying and researching each future customer

  • Your job when making a “GOLD TELEPHONE CALL” is to sell an appointment or arrange a Face-to-Face sales meeting. Plan to spend at least 60 % of the call delivering your tailored sales message.
  • To really optimise the success, you enjoy when making “GOLD PHONE CALLS”, plan a few well-placed open-ended questions to encourage engagement and back and forth conversation.
  • To improve the success, you enjoy when making “GOLD PHONE CALLS”:
  • The first five seconds must be really customer centric and earn you the right to speak for an additional 3 – 5 minutes.
  • During the next 3 – 5 minutes you will be delivering a sales message, which shows how you will add value to the customer.
  • As the call progresses the monologues, will gradually change into dialogues as you begin to ask a few open-ended questions.
  • Objections at this stage are always a good sign and show that the future customer is interested, they just have a few concerns, which need to be addressed before they will agree to a meeting.