WHAT VALUE DO MY PRODUCTS AND OR SERVICES NEED TO ADD TO THE MARKET?
Think about your current products and services. What value do they add to your customers?
Please answer the few questions that follow. As you answer these questions, you will begin the journey towards, creating a customer-centric approach to your industry. This will allow you to begin understanding the changing needs of your customers, markets and industry and ensure that your products and services, are adequate to satisfy these ever changing needs, values and expectations, within the markets you serve
I do understand that, as a sales professional, you do not have the authority, to change the mix and make-up of their products or services. Does this mean that you need to just sit back and struggle, where you try to sell products or services, which are not optimal.
NO! – it is your responsibility to highlight any shortcomings or challenges with your current products and services, to your leadership. Nothing can or will change, unless you take the initiative and highlight any shortcomings to the people, who can and must make the necessary changes.
Let’s get started, by examining the features and benefits, associated with your current product and service mix.
0 of 1 questions completed
You have already completed the quiz before. Hence you can not start it again.
Quiz is loading…
You must sign in or sign up to start the quiz.
You must first complete the following:
0 of 1
Time has elapsed
0 of 0 point(s), (0)
0 of 0, (0)
Essay(s) Pending: 0 (Possible Point(s): 0)
Describe in detail, all the outcomes you need to achieve as a sales professional, below:
Think about everything you need to do on a monthly, weekly and daily basis and then list your answer below:
If you are working with existing customers, then you need to think about identifying cross and up-selling opportunities, reactivating lost accounts and creating an unforgettable customer experience, for all of them.
If you are prospecting new business, then you need to think in terms of effective prospecting, following through until every deal is closed and creating an unforgettable customer experience, at every stage of your sales process.
The phases in my sales process are as follows:
The objective when deploying, your multi-channel communication strategy, with your existing customers, is to ensure that you do the following:
Use the above example as a guideline.
Now describe your own Sales Process and system to ensure that you provide the required service, to all your existing customers, below:
This response will be awarded full points automatically, but it can be reviewed and adjusted after submission.