Describe in detail, all the outcomes you need to achieve as a sales professional, below:

Think about everything you need to do on a monthly, weekly and daily basis and then list your answer below:

If you are working with existing customers, then you need to think about identifying cross and up-selling opportunities, reactivating lost accounts and creating an unforgettable customer experience, for all of them.

If you are prospecting new business, then you need to think in terms of effective prospecting, following through until every deal is closed and creating an unforgettable customer experience, at every stage of your sales process.

Example:

Future customers

The phases in my sales process are as follows:

• Create awareness
• Arrange discovery meeting
• Attend discovery meeting
• First Proposal meeting
• Mind Storming session
• Second proposal meeting
• Out of office sales meeting, with a 1 hour motivational talk
• Assessment process and coaching session

Existing customers

The objective when deploying, your multi-channel communication strategy, with your existing customers, is to ensure that you do the following:

• “WOW” your customers, by providing an unforgettable customer experience
• You need a process, that will support you to identify Cross and Up-selling opportunities
• You need a system, to remind you to re-activate lost accounts
• You need a system, to remind you to consistently, add meaningful value to your customers on an ongoing basis
• You need a system to help you identify opportunities to become an additional resource to your customers, so that you can effectively integrate into their business

Use the above example as a guideline.

Now describe your own Sales Process and system to ensure that you provide the required service, to all your existing customers, below: